Come Alive Coaching Circle – Customer Service Agreement

1. Agreement to Terms

By enrolling in Come Alive Coaching Circle, you acknowledge that you have read, understood, and agree to the following terms and conditions.

2. No Refund Policy

Due to the nature of this coaching program, all sales are final, and no refunds will be issued under any circumstances. This includes but is not limited to personal scheduling conflicts, changes in availability, or dissatisfaction with the program.

3. Assumption of Risk & Liability Release

By participating in this program, you acknowledge and accept that:

• Come Alive Coaching Circle includes movement-based activities such as stretching, light fitness, and dance. You are responsible for listening to your body and modifying movements as necessary to suit your personal abilities and limitations.

• You assume full responsibility for any risks, injuries, or damages, known or unknown, that might occur as a result of your participation.

• You confirm that you are physically fit to participate and have consulted a physician if you have any health concerns.

• You release and hold harmless Ashley Borromeo, TapFitFam LLC, and any associated coaches or facilitators from any liability, claims, or causes of action arising from participation in this program.

4. Personal Responsibility

• Your progress and results in this program depend on your personal effort, commitment, and consistency. No guarantees are made regarding specific outcomes.

• You are responsible for showing up to scheduled sessions and implementing the coaching and movement practices provided.

5. Confidentiality & Community Standards

• This is a private, safe coaching environment. You agree to respect the confidentiality of all participants and not share any personal stories or details outside of the program.

• You agree to engage in discussions and the community with kindness and respect. Any harmful, disruptive, or inappropriate behavior may result in removal from the program without refund.

6. Access, Intellectual Property & Music Usage

• You are granted access to the Come Alive Coaching Circle live sessions, materials, and replays for the duration of the program.

• All content, including but not limited to videos, documents, and coaching frameworks, is for personal use only and may not be shared, copied, or redistributed.

• Music Disclaimer: This program may include the use of music for movement and coaching sessions. Ashley Borromeo, TapFitFam LLC, and associated facilitators do not own the rights to any music used during the sessions. All music remains the property of its respective copyright holders.

7. Agreement to Terms

By enrolling in Come Alive Coaching Circle, you confirm that you have read and agree to this Customer Service Agreement in its entirety. You understand that you are voluntarily participating at your own risk and that all program terms, including the no refund policy, are legally binding.

✅ I acknowledge that I have read and agree to the terms of the Come Alive Coaching Circle Customer Service Agreement. (Checkbox for digital acknowledgment)